Hoffman Workhorse Protection Program Details
Compare your options and choose the protection level that's right for your business
(Annual Plan)
| Features & Benefits |
Do Nothing
Run until failure
$0
per year
|
DIY Break-Fix
Self-managed reactive repairs
$375-465
per year average
Unpredictable costs
|
Lite
Essential preventive care
$216
per year
$19/month available
|
Essential
Comprehensive protection
$280
per year
$26/month available
|
Premium
Zero downtime guarantee
$470
per year
$49/month available
|
|---|---|---|---|---|---|
| PREVENTIVE MAINTENANCE | |||||
| Annual Consumables Replacement Traps, strainers, gaskets, seals delivered automatically |
✗ | ✗ | ✓ | ✓ | ✓ |
| Biennial Factory Inspection & Refurbishment Complete teardown, testing, and certification every 2 years |
✗ | ✗ | ✗ | ✓ | ✓ |
| Periodic Replacement of Wear Components Heating elements, solenoids, safety valves, thermostats, reset switches, foot pedals |
✗ | ✗ | ✗ | ✓ | ✓ |
| ASME/UL Compliance Documentation & Inspection Support All compliance records maintained and accessible online |
✗ | ✗ | ✓ | ✓ | ✓ |
| EQUIPMENT PERFORMANCE & LIFESPAN | |||||
| Expected Equipment Lifespan Years of reliable operation |
3-5 years Catastrophic failure |
5-8 years Component failures |
8-11 years Extended life |
12-15 years Double typical life |
12-20 years Maximum lifespan |
| Factory Warranty Protection Original manufacturer warranty maintained |
✗ Voided by neglect |
✗ Likely voided |
✓ | ✓ | ✓ |
| DOWNTIME PROTECTION & SUPPORT | |||||
| Average Downtime per Incident Time your equipment is out of service |
Permanent Replace entire unit |
5-7 days Order parts + repair |
2-3 days Hot swap after 12mo |
2-3 days Immediate hot swap |
0 days ✓ Zero downtime |
| Hot Swap Loaner Equipment Immediate replacement unit while yours is serviced |
✗ | ✗ | ✓ After 12 months |
✓ Immediate |
✓ Immediate |
| VIP Technical Support Direct phone access to factory technicians |
✗ | ✗ | ✓ | ✓ | ✓ |
| SHIPPING & LOGISTICS | |||||
| Outbound Shipping (To Hoffman Factory) Cost to send equipment for service |
✗ | ✗ | ✗ | ✗ | ✓ |
| Return Shipping (From Hoffman Factory) Cost to return serviced equipment |
✗ | ✗ | ✗ | ✓ | ✓ |
| Priority Expedited Shipping Fast-tracked service and returns |
✗ | ✗ | ✓ | ✓ | ✓ |
| CONVENIENCE & PEACE OF MIND | |||||
| Exclusive Owner Portal Track service history, schedule appointments, order parts |
✗ | ✗ | ✓ | ✓ | ✓ |
| Service Coordination Required Your time managing repairs and parts |
Extensive Find new supplier |
Significant Every repair |
Minimal Ship for hot swap |
Minimal We schedule service |
None We handle everything |
| Predictable Budget Fixed annual cost vs. surprise repairs |
✗ $15K+ replacement |
✗ $200-1,500/incident |
✓ $19/month |
✓ $26/month |
✓ $49/month |
| LONG-TERM VALUE & INVESTMENT PROTECTION | |||||
| 20-Year Total Cost of Ownership Equipment + maintenance over 20 years |
$21,500-70,400 4-7 replacements |
$16,700-40,600 3-4 units + repairs |
$8,170-10,120 2-3 units + program |
$9,850 1-2 units + program |
$11,300-13,200 1-2 units + program |
| Extended Protection Eligibility Qualify for coverage of older equipment |
✗ | ✗ | ✓ | ✓ | ✓ |
| Price Lock Guarantee Annual prepay locks your rate for 12 months |
✗ | ✗ | ✓ | ✓ | ✓ |
| PAYMENT FLEXIBILITY | |||||
| Monthly Payment Option Spread cost throughout the year |
✗ | ✗ | ✓ | ✓ | ✓ |
| Annual Prepay Discount Save by paying annually vs monthly |
✗ | ✗ | ✓ | ✓ | ✓ |
Ready to Protect Your Investment?
Experience worry-free equipment ownership with Hoffman Workhorse Protection.
Enroll NowSimple, Transparent Pricing
Choose from Lite, Essential, or Premium plans starting at $19/month
Choose from Basic, Plus, or Premium plans
starting at $29/month
Lite
$216/year
Options:
month-to-month: $19/month
Essential
$280/year
Options:
month-to-month: $26/month
Premium
$470/year
Options:
month-to-month: $49/month
Protection for New and Used Hoffman STeamers
Hoffman Protection Programs For Long Lasting Steamers
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