| PREVENTIVE MAINTENANCE |
Annual Consumables Replacement Traps, strainers, gaskets, seals delivered automatically |
✗ |
✗ |
✓ |
✓ |
✓ |
Biennial Factory Inspection & Refurbishment Complete teardown, testing, and certification every 2 years |
✗ |
✗ |
✗ |
✓ |
✓ |
Periodic Replacement of Wear Components Heating elements, solenoids, safety valves, thermostats, reset switches, foot pedals |
✗ |
✗ |
✗ |
✓ |
✓ |
ASME/UL Compliance Documentation & Inspection Support All compliance records maintained and accessible online |
✗ |
✗ |
✓ |
✓ |
✓ |
| EQUIPMENT PERFORMANCE & LIFESPAN |
Expected Equipment Lifespan Years of reliable operation |
3-5 years Catastrophic failure |
5-8 years Component failures |
8-11 years Extended life |
12-15 years Double typical life |
12-20 years Maximum lifespan |
Factory Warranty Protection Original manufacturer warranty maintained |
✗ Voided by neglect |
✗ Likely voided |
✓ |
✓ |
✓ |
| DOWNTIME PROTECTION & SUPPORT |
Average Downtime per Incident Time your equipment is out of service |
Permanent Replace entire unit |
5-7 days Order parts + repair |
2-3 days Hot swap after 12mo |
2-3 days Immediate hot swap |
0 days ✓ Zero downtime |
Hot Swap Loaner Equipment Immediate replacement unit while yours is serviced |
✗ |
✗ |
✓ After 12 months |
✓ Immediate |
✓ Immediate |
VIP Technical Support Direct phone access to factory technicians |
✗ |
✗ |
✓ |
✓ |
✓ |
| SHIPPING & LOGISTICS |
Outbound Shipping (To Hoffman Factory) Cost to send equipment for service |
✗ |
✗ |
✗ |
✗ |
✓ |
Return Shipping (From Hoffman Factory) Cost to return serviced equipment |
✗ |
✗ |
✗ |
✓ |
✓ |
Priority Expedited Shipping Fast-tracked service and returns |
✗ |
✗ |
✓ |
✓ |
✓ |
| CONVENIENCE & PEACE OF MIND |
Exclusive Owner Portal Track service history, schedule appointments, order parts |
✗ |
✗ |
✓ |
✓ |
✓ |
Service Coordination Required Your time managing repairs and parts |
Extensive Find new supplier |
Significant Every repair |
Minimal Ship for hot swap |
Minimal We schedule service |
None We handle everything |
Predictable Budget Fixed annual cost vs. surprise repairs |
✗ $15K+ replacement |
✗ $200-1,500/incident |
✓ $19/month |
✓ $26/month |
✓ $49/month |
| LONG-TERM VALUE & INVESTMENT PROTECTION |
20-Year Total Cost of Ownership Equipment + maintenance over 20 years |
$21,500-70,400 4-7 replacements |
$16,700-40,600 3-4 units + repairs |
$8,170-10,120 2-3 units + program |
$9,850 1-2 units + program |
$11,300-13,200 1-2 units + program |
Extended Protection Eligibility Qualify for coverage of older equipment |
✗ |
✗ |
✓ |
✓ |
✓ |
Price Lock Guarantee Annual prepay locks your rate for 12 months |
✗ |
✗ |
✓ |
✓ |
✓ |
| PAYMENT FLEXIBILITY |
Monthly Payment Option Spread cost throughout the year |
✗ |
✗ |
✓ |
✓ |
✓ |
Annual Prepay Discount Save by paying annually vs monthly |
✗ |
✗ |
✓ |
✓ |
✓ |